Welcome to Unseen's site visit coordination hub.
Unseen conducts independent worker wellbeing visits to evaluate workplace practices, validate operational standards, and support ongoing worker welfare.
Use this page to understand the visit workflow, provide necessary site access details, and prepare for your scheduled visit.
If you need support, please contact sitevisits@unseenuk.org
Before a visit date can be assigned, we require key site details to ensure our we can accommodate your time preferences, conduct risk assessments, and prepare for the visit.
Information collected in this form:
Once pre-visit information is processed, a proposed visit date will be issued and a confirmation link sent.
The Unseen team comprises qualified corporate compliance professionals who visit your site as independent assessors.
To support a clear, productive, and respectful environment, we ask all site leadership and staff to observe standard workplace communication principles at all times, including:
Maintaining a professional atmosphere ensures our staff can focus entirely on completing an effective, objective assessment of site worker wellbeing.
Visits are scheduled when worker presence is highest to ensure a diverse, representative sample of interviewees and produce robust, accurate evaluation outcomes for your report.
Yes. Unseen assessors bring the required Personal Protective Equipment (PPE) specified in your submitted Pre-Visit Information Form.
Please ensure all site-specific PPE requirements are accurately detailed on that form prior to our arrival.
We ask for historical incident information to establish context, assess risk factors, and tailor our approach safely. Knowing if a site has experienced past health and safety issues, labor disputes, or safeguarding incidents allows our team to:
Interviews are strictly confidential to protect workers and encourage total transparency. Providing a safe, protected environment ensures workers can speak openly and honestly without fear of reprisal.
Workers are made aware that if a disclosure constitutes a safeguarding concern, information may be shared in line with Unseen's Safeguarding Protocol.
Confidentiality is essential to gathering accurate, honest feedback about site conditions and worker wellbeing. Workers must feel completely secure in order to speak openly without concern that their comments could be overheard or misinterpreted.
What this means on site:
Please note: Providing a suitable, confidential interview space is a mandatory requirement of the visit. If assessors arrive on site and an appropriate space is not made available, the visit may be terminated immediately and will remain non-refundable.
Having a safe, secure, and confidential space is a strict necessity for the visit to take place. If your site lacks a suitable enclosed room (such as a private office or meeting room), the commissioning business must arrange and fund an appropriate alternative prior to our arrival, such as renting a nearby meeting space or providing a dedicated off-site welfare unit.
A confidential space remains a strict necessity, even for mobile or transient worker teams. If your project lacks a permanent site building, you must arrange a private alternative in advance.
Acceptable alternatives include:
If your setup is non-traditional, please contact us ahead of time to confirm arrangements. Failure to provide a confidential space on arrival may result in the visit being terminated without a refund.
Each worker interview takes 10–25 minutes (longer if translation is needed). We aim to conduct as many interviews as possible on the day of the visit.
Random selection directly from the live site roll call eliminates selection bias and ensures an objective cross-section of the workforce is represented. It prevents site management or supervisors from unintentionally or intentionally influencing outcomes, shielding from potential conflicts of interest.
No. Site staff, supervisors, or site-provided translators are strictly prohibited from entering the interview room. If translation is needed, Unseen provides independent translation support.
Yes. On every visit we conduct, we identify findings across the Decent Work Spectrum. Identifying these issues should be viewed as a positive, constructive outcome rather than something to fear, as it provides clear visibility into day-to-day site reality.
Our visits look at the full continuum of workplace conditions. Findings span a broad range: from foundational gaps like a worker's lack of clarity around pay slips, holiday pay, or visa arrangements, to severe issues requiring immediate safeguarding and intervention.
Understanding risks on this spectrum gives leadership the clear visibility needed to address vulnerabilities early, support workers, strengthen site resilience, and demonstrate meaningful due diligence.
Our priority is always person-first, ensuring the immediate safety, dignity, and psychological wellbeing of the individual involved.
If safeguarding concerns are identified, Unseen assessors act immediately to protect the individual in line with our formal safeguarding procedures.
Following the visit, the commissioning business receives a confidential report detailing the findings. Next steps, remediation strategies, and appropriate interventions are then discussed and planned collaboratively, as the exact response varies depending on the nature and severity of what is discovered.
No. Unseen staff are strictly forbidden from sharing observations, feedback, or preliminary findings on the day. Please do not press assessors for updates before they depart.
All findings are delivered exclusively via a formal written report after the visit on a need to know basis. The only exception is if our team identifies an imminent risk of harm on site requiring immediate response.
Unseen's Worker Wellbeing Site Visits give workers a safe, confidential space to share their experiences on site through direct worker engagement. We look at how policies work in practice, identify risks to wellbeing or safety, and highlight gaps that could put workers or the business at risk.
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• Unseen UK is a registered charitable company
limited by guarantee in England and Wales
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