meet the business team
delivering excellence, fostering collaboration, influencing change
Our team is the heart of everything we do. Driven by a shared commitment to excellence, innovation, and collaboration, we bring diverse skills and perspectives to every project. Together, we’re united by one purpose: empowering businesses to act ethically, lead responsibly, and create meaningful change. Get to know the experts moving our mission forward.
Find their contact details and booking links below to get in touch directly.
leadership
Justine Carter
Deputy CEO
Justine Carter has over 30 years of experience in public policy and modern slavery, including a pivotal role in shaping the UK’s Modern Slavery Act during her senior civil service career. She founded and launched the Modern Slavery Helpline in 2016, which has since become a crucial national resource supporting survivors, businesses, and statutory agencies. Justine leads Unseen's Business Services team, focusing on developing frameworks, resources, and guidance that help businesses meet legal requirements and embed ethical practices across their supply chains.
Driven by a passion for social justice and collaborative change, Justine champions putting vulnerable people at the heart of all efforts to combat exploitation. She works closely with local, national, and international partners to advocate for systemic change, ensuring survivors’ voices help shape effective support and policy. Through her leadership, Unseen continues to strengthen partnerships that empower businesses and governments to take meaningful, lasting action against modern slavery.
Paula Schmidt
Business Operations and Projects Lead
Paula has been with Unseen for 5 years, joining with over 20 years experience in Financial Services, and Health & Social Care. Initially starting as an office administrator supporting the Helpline Team, Paula joined the Business Services Team in 2024 as a business coordinator. Using her background in project management and process optimisation, she works with the Business Consultants providing support to ensure successful delivery of a range of complex business services to our clients.
Lucy Mann
Head of Business Development
Lucy brings over eight years of experience in sales and account management, with a strong background in supporting ethical and purpose-driven business practices. As Manager of Business Development, she works with major and complex clients to identify how Unseen can best support their goals around tackling modern slavery and improving supply chain transparency. In addition to her client-facing role, Lucy leads the business development team and oversees strategic areas of Unseen’s commercial growth. Known for her ability to build trust, communicate with empathy, and drive impact, she is passionate about creating lasting change through collaborative partnerships. Her career has spanned roles in client engagement, event management, and social impact, all rooted in a commitment to human rights and responsible business.
Teya Duncan
Manager of Consultancy & Training
Specialising in responsible business practices with a focus on human rights and modern slavery, Teya leads a growing team delivering consultancy and training across sectors including finance, retail, and manufacturing. She develops strategic, practical solutions that enable organisations to navigate complex ethical and regulatory challenges while driving impactful, scalable change through effective leadership. She was previously contracted as a modern slavery specialist on a major bank’s modern slavery regulatory change project, working closely with sustainability, investment and procurement teams to embed responsible practices. Through her consultancy Teya has supported multinational organisations in managing supply chain risk and advancing sustainability strategies. In 2021, she was selected as a delegate for the AASYP Break the Chain Program, collaborating with leaders across ASEAN and Australia to tackle modern slavery, human trafficking, and forced labour. She previously worked at The Big Issue Australia, providing direct support to magazine vendors facing homelessness or social disadvantage, and leading community programs that promote social inclusion.
business development consultants
Laura Lindemann
Laura joined Unseen in 2022 with a background in health and social care. She started as a caseworker supporting survivors of modern slavery, gaining firsthand insight into their experiences and support systems.
Now on the Development Team as a Business Development Consultant, Laura plays a key role in building relationships and establishing partnerships. She is one of the first points of contact for new business inquiries and works closely with organisations to assess their needs and identify tailored support. Laura is dedicated to helping businesses move beyond compliance to implement meaningful and sustainable strategies that combat modern slavery.
Whether you’re an existing partner or exploring a new collaboration, Laura is happy to connect and discuss how Unseen can support your goals.
Now on the Development Team as a Business Development Consultant, Laura plays a key role in building relationships and establishing partnerships. She is one of the first points of contact for new business inquiries and works closely with organisations to assess their needs and identify tailored support. Laura is dedicated to helping businesses move beyond compliance to implement meaningful and sustainable strategies that combat modern slavery.
Whether you’re an existing partner or exploring a new collaboration, Laura is happy to connect and discuss how Unseen can support your goals.
Will Robinson
Will has been a part of Unseen since 2021 when he joined the Fundraising team, helping to bring in vital funds to support Frontline and Helpline services. Throughout this time, he was responsible for a wide range of programmes, including Community, Individual Giving and Corporate fundraising. A natural progression to Unseen’s Business Services team soon followed at the beginning of 2025.
Now a Business Development Consultant, Will works with prospective clients to help them understand their responsibility as an organisation in growing their modern slavery approach and seeking to mitigate the risk of exploitation within their operations. He remains committed to raising awareness, implementing good practice and creating sustainable change.
Feel free to connect with Will to discuss how you can work alongside Unseen on our mission to create a world free from slavery.
lead business consultants
Annie is a Lead Business Consultant at Unseen, supporting businesses to address exploitation risks across their operations and supply chains. Annie specialises in the hospitality sector - a rapidly growing area of concern for modern slavery in the UK - helping clients navigate complex risk landscapes. Annie provides consultancy and training services to help businesses move beyond compliance to implement meaningful, sustainable change. Annie's brings with her experience in hospitality business support, member engagement, and international development as well as 4 years in modern slavery consultancy.
Emily joined Unseen in May 2021, bringing a background in supporting vulnerable individuals, including those within the criminal justice system. She joined as a Helpline Advisor on Unseen’s Modern Slavery & Exploitation Helpline, where she gained firsthand experience responding to modern slavery cases - providing a vital lifeline to survivors, and guidance to anyone reporting a suspected case.
She later became Helpline Manager, overseeing day-to-day operations of the Helpline and developing expertise in case management and crisis response.
Now part of Unseen’s Business Delivery Team, Emily works as a Lead Business Consultant, specialising in Allegation Management. In this role, Emily supports businesses in addressing allegations related to their own operations, or supply / value chains. This includes support in conducting investigations and reviewing business due diligence, collaborating with stakeholders, implementing corrective action and ensuring remedy to those impacted.
Freya Smith is a Lead Business Consultant who has been working at Unseen for almost 4 years. Freya works predominantly with businesses in financial services to improve the sector's approach towards modern slavery. This involves working in a diverse range of business areas, including procurement, property, sustainable banking, training and vulnerable customers. Freya also leads on a number of large multi-agency projects that aim to tackle the key challenges currently being faced within the care sector.
Holly joined Unseen in 2023, with a background in modern slavery research. Through her Master's degree, she explored the intersection between modern slavery and climate change, before working as a consultant at a London-based modern slavery charity, researching opportunities for better financial inclusion for modern slavery survivors. Now, as a Lead Business Consultant at Unseen, Holly supports businesses to strengthen their modern slavery approach, specifically leading on our construction work and our Worker Wellbeing Site Visit programme.
business consultants
Eddie Beck
Eddie joined Unseen recently, with a background in project management in the charity sector. Now on the Delivery Team as a Business Consultant, Eddie supports partners with their modern slavery approach. He works closely with businesses to provide tailored consultancy pieces, bespoke training and industry leading support. Eddie is committed to providing stakeholders with the tools and knowledge needed to instigate real change from within their businesses. Whether an existing partner or potentially a new collaboration, Eddie would be happy to discuss Unseen with you and how we can better support your goals.
Brandon Thomas
Brandon has a background in asset management and brings his professional expertise to Unseen’s business team, combining it with his lived experience to drive meaningful change. He began his journey with Unseen, in 2022 as a survivor consultant, working closely with the policy and research team to ensure legislation meets the real needs of survivors.
Brandon is passionate about guiding businesses to take genuine responsibility for eradicating modern slavery, particularly in the investment world, a space often seen as “modern slavery proof.” Having experienced exploitation and abuse through the sector, he challenges this assumption, helping institutions uncover hidden risks and embed ethical practices. He champions survivor engagement, ensuring remedies and escalation processes respond to lived realities rather than corporate assumptions. Through his work, Brandon empowers organizations to move beyond compliance, creating solutions that prevent exploitation and amplify survivor voice.
Izzy joined Unseen in 2025 with a background in frontline services and business consultancy. She completed an MSc in International Development, focusing on international human rights and post-colonialism. She then went on to work in frontline services, supporting victims and survivors of complex crime. Izzy also has experience working with a mental health charity where she provided training and consultancy services to businesses in ‘high-risk’ industries. As a new member of the Business Services Team, Izzy is excited to be applying her skills and knowledge to projects with existing Unseen clients and supporting Freya with her work in the financial and healthcare sectors.
Rafael joined Unseen in 2023 as a Helpline Advisor, following experience in both the charity and private sectors. The experience in the helpline provided him with invaluable first-hand insight into the reality of modern slavery and its impact on survivors. After two years, he transitioned to the business team as a Business Consultant, where he supports businesses in identifying and responding to exploitation risks and strengthening the business approach to prevent exploitation from happening.
Rafael is passionate about being part of the fight against Modern Slavery and is open to connecting and discussing how Unseen can assist you on this journey.
Richard Brand
Richard joined the team this summer as a Business Consultant and comes from a background working in both the corporate and charitable sectors, specifically surrounding homelessness and mental health. As a Business Consultant, Richard is on-hand to assist businesses develop their strategy and to drive meaningful change.
Please reach out to Richard for more information on how to improve your approach, and how your business could make a difference.
Please reach out to Richard for more information on how to improve your approach, and how your business could make a difference.
Yasmin Rassool
Yasmin joined Unseen in 2025, having worked in the charity sector for over 11 years with a background in violence against women and girls, primarily domestic and sexual abuse. She is a qualified trainer with extensive experience developing and delivering training to a wide range of audiences. Since joining Unseen as the new Training Consultant, she has worked with a range of different business, charities and statutory agencies. Yasmin is passionate about delivering training that is trauma-informed, person-centred and is informed by the lived experience of people who have been exploited. She aims to provide individuals and businesses with clear and concise information to help them feel empowered in taking a proactive role in the fight against modern slavery.
